Subscription Policy

HERBAL TEA SUBSCRIPTION POLICY

Our Tea Selection
Choose from any of our five exquisite herbal tea flavours, crafted to provide you with a serene tea experience. Our tea pouches are available exclusively through our flexible subscription service.

Subscription Flexibility

• Frequency & Quantity: Subscriptions are shipped monthly. You decide the number of pouches you receive, allowing you to control your tea supply based on your individual needs.
• Change or Cancel: Need to adjust your subscription? No problem. You can change your tier, pause your subscription, or cancel it entirely with ease from your account dashboard. Your subscription will renew each month until you cancel it. To cancel your subscription, you just need to press ‘cancel subscription’ in your account dashboard at least 48 hours before the monthly anniversary of your subscription, which will be your cut-off time.
• No Commitment: Our subscription service is designed to fit your lifestyle. You can cancel at any time before the cut-off time, no questions asked.
• Billing: Your chosen payment method will be billed monthly on the monthly anniversary of your first subscription purchase. We’ll send a reminder a few days before, so you’ll always be in the loop.

Quality Guaranteed
We’re confident in the quality of our teas. If you’re not satisfied with your delivery, let us know as soon as possible once you have received your order, so that we can assist you as quickly as possible.

Sustainability Promise
Every pouch you receive is part of our commitment to sustainability. Enjoy your tea, knowing you’re part of a community dedicated to environmental responsibility.

Support
Have questions? Our dedicated customer service team is here to help. Contact us anytime via email. By subscribing to our herbal tea service, you’re not just ordering tea; you’re choosing a lifestyle of quality, convenience, and flexibility. Welcome to the family!